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  • How do I schedule an appointment?
    There are several ways to schedule an appointment! You can call us directly at (970) 599-5283. We do our best to answer phone calls and texts as soon as possible, but if you don't get an immediate response we are either with clients or away from the phone. Please feel free to leave a message on our confidential voicemail and we will return all calls within 48 business hours. You can also send us an email at hello@holistichiveco.com and receive an email response within 48 business hours. If you have any questions, just ask! We are more than happy to help and look forward to meeting you.
  • What can I expect out of my first session?
    After confirming your appointment, you will be sent paperwork via email from SimplePractice. You and your therapist can complete the paperwork at the beginning of the first session if you would rather not fill it out on your own! After the paperwork has been completed, your counselor will begin with informing you of your Limits of Confidentiality, which is when a counselor must break confidentiality in order to keep you and others safe. They will also discuss the fees and their cancellation policy should you need to cancel an appointment in the future, this is also answered in the FAQ section. After this discussion, your counselor will open up the room for where you are at and what you are hoping to accomplish in counseling. Through this discussion, your counselor will ask questions to gain a deeper understanding of you. Together, we will also collaborate on how you will know counseling is working for you and what goals you would like to achieve in your counseling journey. The first session is also a wonderful time to also begin building the rapport and respect that is so important in the therapeutic relationship!
  • What if I need to cancel my appointment?
    If you have to cancel or reschedule your appointment, we understand! The Holistic Hive Co. has a 48-hour cancellation policy in order to make the therapeutic relationship maintainable and held accountable. You will be responsible for the entire fee for a no show to your appointment and/if cancellation is less than 48 hours notice.
  • What services do you offer?
    Check out our services page to see the most up-to-date services that we are offering!
  • How much does therapy cost?
    Our fee's begin at $150 and are higher depending on the services that are being offered. Your therapist and you will discuss this prior to your first session so you are fully aware of the costs of your therapy!
  • Do you accept insurance?
    We understand that utilizing your insurance is important in order to keep costs low However, using medical insurance for counseling has some risks involved that we want to make you aware of. In order to use your medical insurance for counseling, you must be given a mental disorder diagnosis and that diagnosis will become a part of your permanent medical record. Having a mental diagnosis on your record may carry long-term implications on your future choices. Additionally, filing an insurance claim means your diagnosis, dates of service, etc., are no longer totally confidential, therefore, your insurance company will be aware of your treatment and diagnosis. Due to these implications, we do not accept insurance. We want to help you with your journey – not potentially cause more problems or barriers later due to a diagnosis on your records! Some therapists accept insurance for reimbursement without informing their clients of this crucial information. I want you to be fully informed of these risks and implications before you make a decision to use your insurance for counseling. Hopefully, this knowledge will help prevent any unwanted emotional, relational, and financial stress that may be caused by having a mental disorder diagnosis on your medical record. For individuals who understand the risks involved with being given a mental diagnosis and would like to continue with utilizing your insurance, we will provide a SuperBill via email on the 10th of every month for you to submit to your insurance company and be reimbursed as an out-of-network provider.
  • What is a SuperBill?
    A superbill is documentation from your therapist that details the services that are provided to the client. Essentially, it is a receipt for the services that you have paid for in therapy and will be generated on the 10th of every month for you to submit to your insurance company as an Out-Of-Network (OON) provider. If you would like to utilize your insurance benefits, please notify your therapist to discuss the risks and benefits of a superbill!
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